WP Plugin Magic

Essential solutions to delight & engage your community

Terms of Service

WP Plugin Magic

Last Updated: February 6, 2026

These Terms of Service (“Terms”) govern your use of wppluginmagic.com (“the Website”), the WP Plugin Magic community (“the Community”), and all related services provided by WP Plugin Magic (“WPPM,” “we,” “us,” or “our”).

By accessing the Website, creating an account, making a purchase, or participating in the Community, you agree to be bound by these Terms. If you do not agree, do not use the Website or our services.

These Terms incorporate by reference our Software License Agreement, Plugin Privacy Policy, Website Privacy Policy, and Community Guidelines, each available on the Website.

1. Who We Are

WP Plugin Magic is a brand of Cloudless Smart Home LLC, a Missouri limited liability company. We develop and sell commercial WordPress plugins in the Fluent ecosystem.

2. Eligibility

You must be at least 18 years of age to use the Website, make purchases, or participate in the Community. By using our services, you represent that you are at least 18 years old.

If you are using the Website on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. Account Registration

3.1 Creating an Account

To purchase plugins or participate in the Community, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials. You are responsible for all activity that occurs under your account. If you believe your account has been compromised, contact us immediately through our contact page.

3.3 Account Termination

You may delete your account at any time by contacting us through our contact page. We may suspend or terminate your account if you violate these Terms or our Community Guidelines, with notice where practicable.

4. Purchases and Payments

4.1 Pricing

All prices are listed in US dollars unless otherwise stated. Prices are subject to change, but changes will not affect existing orders or active license terms.

4.2 Payment Processing

Payments are processed by Stripe. By making a purchase, you agree to Stripe’s terms of service. We do not store your credit card information on our servers. Your payment details are handled directly by Stripe in accordance with their security standards and privacy policy.

4.3 Taxes

You are responsible for any applicable taxes (including VAT, sales tax, or other taxes) based on your location. Where required by law, applicable taxes will be calculated and added at checkout.

4.4 What You Receive

When you purchase a plugin license, you receive a License Key that grants access to software updates and technical support as described in our Software License Agreement. The Software License Agreement governs all aspects of your plugin license, including license tiers, duration, free versions, and code resources.

5. Refund Policy

We offer a 14-day, no-questions-asked refund policy on all plugin purchases.

  • To request a refund, contact us through our contact page within 14 days of your purchase date.
  • Refunds are processed through Stripe to your original payment method.
  • Upon refund, your License Key will be deactivated.
  • Refunds are for the full purchase amount. Partial refunds are not offered.

5.1 EU Digital Content Withdrawal

For customers in the European Union: During checkout, you will be asked to expressly consent to the immediate delivery of digital content and to acknowledge that you lose your 14-day right of withdrawal under the EU Consumer Rights Directive once the download begins. Notwithstanding this waiver, we honor our 14-day refund policy for all customers regardless of location.

5.2 EU Conformity Guarantee

For customers in the European Union: We guarantee that our plugins will conform to the description provided and be fit for the purpose described. If a plugin does not function as described, you may request a fix, a price reduction, or termination of the license within a reasonable timeframe. This guarantee applies for the duration of your active license or support period, whichever is longer.

6. Support Policy

6.1 Scope

Technical support covers issues directly related to WP Plugin Magic plugins only. We do not provide support for third-party plugins, themes, hosting environments, general WordPress configuration, or custom code modifications. For help with FluentCRM, FluentCart, FluentCommunity, or other Fluent ecosystem products, please contact WPManageNinja.

6.2 Channels

Support is available through the WP Plugin Magic Community and through our contact page.

6.3 Response Time

We aim to respond to support requests within 24-48 business hours (Monday through Friday, excluding US federal holidays).

6.4 Supported Versions

We provide support for all versions of our plugins, provided you have an active license. We recommend keeping plugins updated to the latest version.

6.5 Software Updates

We provide updates necessary to maintain the security and conformity of our plugins with current versions of WordPress, PHP, and related technologies. Updates are provided for the life of the product as part of your active license (see our Software License Agreement for details on license duration).

6.6 End of Life

If a product is discontinued, we will release a final stable version and continue support for one (1) year from the discontinuation announcement. After that period, no further updates or support will be provided.

7. Community

The WP Plugin Magic Community is hosted on the Website using FluentCommunity. The following terms apply to all Community participants.

7.1 Community Guidelines

All Community members must follow our Community Guidelines (available separately on the Website). The Community Guidelines describe expected behavior, prohibited content, and consequences for violations. Violation of the Community Guidelines may result in content removal, account suspension, or permanent ban.

7.2 User-Generated Content

Ownership. You retain ownership of all content you post in the Community (posts, comments, replies, messages, code snippets, images, and other materials — collectively “User Content”).

License grant. By posting User Content, you grant WP Plugin Magic a non-exclusive, royalty-free, worldwide license to display, distribute, reproduce, and store your User Content within the platform for the purpose of operating the Community. This license ends when you delete your content or your account, except where your content has been shared by others or is reasonably needed for the operation of the Community (e.g., a reply thread).

Your responsibility. You represent and warrant that you own or have the necessary rights to post your User Content, and that your content does not infringe on the intellectual property rights, privacy rights, or other rights of any third party.

7.3 Code Shared in the Community

Code snippets, example code, and technical solutions shared by community members in posts or comments are provided voluntarily and without warranty. Unless the author states otherwise, code shared in the Community is provided “AS IS” for educational and informational purposes.

Code snippets and free resources shared by WP Plugin Magic (the company) are governed by our Software License Agreement, Section 4.2 (Code Snippets and Free Resources) — licensed under GPL v2+, provided AS-IS, no warranty, no support.

7.4 Direct Messages

Direct messages within the Community are private between participants but are not end-to-end encrypted. We may access message content if required for safety, legal compliance, enforcement of our Community Guidelines, or in response to a valid content report. Do not share sensitive personal information (passwords, financial data, API keys) through direct messages.

7.5 Public Content

Content posted in public Community spaces (discussions, comments, replies) is visible to other members and may be indexed by search engines. Do not post sensitive personal information in public Community areas.

7.6 Content Moderation

We reserve the right to review, edit, or remove any User Content that violates these Terms or our Community Guidelines. We are not obligated to monitor all content but may do so at our discretion.

When we take a moderation action (content removal, account restriction), we will notify the affected user with the reason for the action and how to appeal, in accordance with our Community Guidelines.

7.7 No Endorsement

The presence of User Content in the Community does not constitute endorsement by WP Plugin Magic. We are not responsible for the accuracy, completeness, or reliability of User Content posted by other members.

8. Intellectual Property

8.1 Our Property

The WP Plugin Magic name, logo, brand assets, website design, and original content (excluding User Content) are the property of WP Plugin Magic. You may not use our trademarks, logos, or brand assets without our prior written permission.

8.2 Plugin Software

The intellectual property rights for our plugin software are governed by our Software License Agreement. PHP source code is licensed under GPL v2+. License Keys, update delivery services, and support services are proprietary.

8.3 Free Code Resources

Code snippets, tutorials, and example code published by WP Plugin Magic on the Website, Community, or other channels are licensed under GPL v2+ and are provided AS-IS as described in our Software License Agreement, Section 4.2.

8.4 Third-Party Content

The Website and Community may contain links to or references of third-party products, services, or content. We do not control or endorse third-party content and are not responsible for it.

9. DMCA Copyright Policy

We respect the intellectual property rights of others and expect our Community members to do the same.

9.1 Reporting Copyright Infringement

If you believe that content posted in our Community infringes your copyright, you may submit a DMCA takedown notice to our designated agent:

DMCA Agent:
WP Plugin Magic (Cloudless Smart Home LLC)
Attn: DMCA Agent
812 S Aurora St, Eldon MO 65026
Email: [email protected]

Your notice must include:

  1. Identification of the copyrighted work claimed to have been infringed
  2. Identification of the material that is claimed to be infringing, with enough detail to locate it
  3. Your contact information (name, address, telephone number, email)
  4. A statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law
  5. A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on their behalf
  6. Your physical or electronic signature

9.2 Counter-Notice

If your content was removed due to a DMCA notice and you believe it was removed in error, you may submit a counter-notice with:

  1. Identification of the material that was removed and its location before removal
  2. A statement under penalty of perjury that you have a good faith belief the material was removed by mistake or misidentification
  3. Your name, address, telephone number, and email
  4. A statement that you consent to the jurisdiction of the federal court in your district (or the Western District of Missouri if you are outside the US)
  5. Your physical or electronic signature

We will forward counter-notices to the original complainant. If the complainant does not file a court action within 10 business days, we may restore the removed material.

9.3 Repeat Infringers

We will terminate the accounts of users who are repeat copyright infringers.

10. Prohibited Conduct

You agree not to:

  • Use the Website or Community for any unlawful purpose
  • Post or transmit content that is defamatory, obscene, threatening, or harassing
  • Impersonate any person or entity, or falsely represent your affiliation with any person or entity
  • Interfere with or disrupt the Website, servers, or networks
  • Attempt to gain unauthorized access to any part of the Website or other users’ accounts
  • Use automated tools (bots, scrapers) to access the Website without our permission
  • Distribute malware, viruses, or other harmful code
  • Circumvent, disable, or interfere with security features of the Website
  • Use the Website to send spam or unsolicited commercial communications
  • Resell, redistribute, or sublicense access to the Website or Community without our permission
  • Share or redistribute License Keys (governed by the Software License Agreement)

11. Disclaimer of Warranties

THE WEBSITE, COMMUNITY, AND ALL RELATED SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT.

We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy, reliability, or completeness of any User Content or information provided through the Website or Community.

CODE SNIPPETS, TUTORIALS, AND FREE RESOURCES SHARED ON THE WEBSITE OR IN THE COMMUNITY (WHETHER BY WP PLUGIN MAGIC OR BY OTHER USERS) ARE PROVIDED “AS IS” WITHOUT WARRANTY. USE THEM AT YOUR OWN RISK. WE ARE NOT RESPONSIBLE FOR ANY DAMAGES RESULTING FROM THE USE OF FREE CODE RESOURCES.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WP PLUGIN MAGIC, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO THESE TERMS, THE WEBSITE, THE COMMUNITY, OR ANY CONTENT OR SERVICES PROVIDED THROUGH THE WEBSITE, REGARDLESS OF THE THEORY OF LIABILITY.

OUR TOTAL LIABILITY UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

13. Indemnification

You agree to indemnify, defend, and hold harmless WP Plugin Magic and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney’s fees) arising out of or related to:

  • Your use of the Website or Community
  • Your User Content
  • Your violation of these Terms or any applicable law
  • Your violation of any third party’s rights, including intellectual property rights

14. Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Missouri, United States, without regard to its conflict of law provisions.

14.2 Informal Resolution

Before initiating any formal dispute resolution, the complaining party must provide written notice to the other party at the contact information in Section 18, describing the nature of the claim and the relief sought. The parties shall attempt to resolve the dispute informally for thirty (30) days.

14.3 Arbitration

If the dispute is not resolved informally within 30 days, it shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the State of Missouri. Judgment on the arbitration award may be entered in any court of competent jurisdiction.

14.4 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

14.5 Exception

Either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property rights.

15. Third-Party Services

The Website integrates with third-party services. Your use of these services is governed by their respective terms:

We are not responsible for the availability, accuracy, or practices of third-party services.

16. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via email to registered users and/or by posting a notice on the Website. The “Last Updated” date at the top indicates the most recent revision.

Your continued use of the Website after changes take effect constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you should stop using the Website.

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Software License Agreement, Plugin Privacy Policy, Website Privacy Policy, and Community Guidelines, constitute the entire agreement between you and WP Plugin Magic regarding your use of the Website and our services.

17.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

17.3 No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

17.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

18. Contact

For questions about these Terms:

WP Plugin Magic
Website: https://wppluginmagic.com/contact

These Terms are effective as of the “Last Updated” date above.