WP Plugin Magic

Essential solutions to delight & engage your community

Community Guidelines

Last Updated: February 6, 2026

Welcome to the WP Plugin Magic Community! This is a space for WordPress developers, agencies, and Fluent ecosystem enthusiasts to get help, share knowledge, and connect with each other.

These guidelines exist to keep the community helpful, respectful, and safe for everyone. By participating, you agree to follow these guidelines alongside our Terms of Service.

The Short Version

Be helpful. Be respectful. Don’t spam. Don’t share anything illegal or harmful. If you see a problem, report it.

What We Encourage

Help each other. If you know the answer to someone’s question, share it. The community thrives when members support each other.

Share your knowledge. Code snippets, tutorials, tips, and tricks are all welcome. If you’ve figured something out, others probably need to know too.

Be specific in support requests. Include your WordPress version, PHP version, plugin version, and steps to reproduce the issue. Screenshots help. The more detail you provide, the faster you’ll get help.

Give credit. If you’re sharing code or ideas that came from someone else, give them credit.

Search before posting. Someone may have already asked your question. A quick search can save everyone time.

What’s Not Allowed

Harassment and Abuse

  • No personal attacks, insults, threats, or intimidation
  • No bullying, trolling, or intentionally provoking others
  • No discrimination based on race, gender, sexuality, religion, nationality, disability, or any other protected characteristic
  • No doxxing (sharing someone’s personal information without consent)
  • No unwanted sexual or romantic attention

Spam and Self-Promotion

  • No unsolicited advertising, affiliate links, or promotional content
  • No repetitive posting of the same content across multiple threads
  • No link farming or posting solely to drive traffic elsewhere
  • Occasional sharing of your own relevant work is fine — constant self-promotion is not

Harmful Content

  • No malware, viruses, or code designed to damage systems or steal data
  • No pirated software, nulled plugins, or license key sharing
  • No instructions for hacking, exploiting vulnerabilities, or bypassing security
  • No illegal content of any kind

Intellectual Property

  • Do not post copyrighted content you don’t have rights to share
  • Do not claim someone else’s code, design, or work as your own
  • Respect software licenses — if code is GPL, say so; if it has restrictions, respect them

Misleading Information

  • Do not impersonate WP Plugin Magic staff, other members, or any person or company
  • Do not spread false or misleading information about products, services, or people
  • Do not present yourself as providing official support unless you are authorized to do so

Sensitive Information

  • Do not share passwords, API keys, license keys, or other credentials in public posts
  • Do not share other people’s personal or financial information
  • If you need to share debug information, redact any sensitive data first

Code Sharing

Sharing code in the community is encouraged. A few ground rules:

  • Your code, your responsibility. If you share a code snippet, make sure it works and won’t cause harm.
  • No warranties. Code shared by community members is provided as-is, for educational purposes. Use at your own risk. (See our Terms of Service, Section 11 for details.)
  • Official WPPM code. Code snippets shared by WP Plugin Magic (the company) are licensed under GPL v2+ and provided AS-IS. See our Software License Agreement, Section 4.2 for full terms.
  • Test before you deploy. Always test code snippets on a staging site before using them in production.

Direct Messages

Our community includes direct messaging. Keep these points in mind:

  • DMs are private between participants but are not end-to-end encrypted
  • The same conduct rules apply in DMs as in public posts
  • Do not use DMs to harass, spam, or solicit other members
  • Do not share sensitive credentials (passwords, API keys) through DMs
  • We may review DM content in response to a valid report or as required for legal compliance

How We Handle Violations

We take a graduated approach to enforcement:

Step 1: Warning

For first-time or minor violations, we’ll reach out privately with a warning explaining what went wrong and how to fix it.

Step 2: Content Removal

Content that violates these guidelines will be removed. We’ll notify you with the reason for removal and what guideline was violated.

Step 3: Temporary Suspension

For repeated violations or more serious issues, your account may be temporarily suspended. We’ll tell you why and for how long.

Step 4: Permanent Ban

For severe violations (threats, illegal content, repeated harassment) or ongoing pattern of violations after warnings, your account may be permanently banned.

What Happens Immediately

Some actions result in immediate content removal or suspension without a prior warning:

  • Posting malware or harmful code
  • Sharing illegal content
  • Threats of violence
  • Doxxing or sharing others’ personal information
  • Spam bots or automated abuse

Reporting a Problem

If you see content or behavior that violates these guidelines:

  1. Use the report feature in the community (if available)
  2. Contact us through our contact page with a description of the issue and a link to the content

We review all reports and will respond as quickly as possible. Reports are confidential — we won’t reveal who reported the content unless legally required.

Appeals

If your content was removed or your account was restricted, and you believe it was a mistake:

  1. Contact us through our contact page with the subject “Community Appeal”
  2. Include what happened and why you believe the action was incorrect
  3. We’ll review your appeal and respond within 5 business days

We take appeals seriously and will reverse decisions made in error.

Copyright Complaints (DMCA)

If you believe someone has posted content in the community that infringes your copyright, you may file a DMCA takedown notice. Full details are in our Terms of Service, Section 9. In short:

  • Submit your copyright complaint through our contact page
  • Include identification of the copyrighted work and the infringing content
  • We will review and act on valid takedown requests promptly

If your content was removed and you believe it was a mistake, you may file a counter-notice (see Terms of Service, Section 9.2).

A Note on Support

The community is a great place to get help with WP Plugin Magic plugins, but keep in mind:

  • Official support is provided by WP Plugin Magic staff for active license holders
  • Community help from other members is voluntary and appreciated, but not guaranteed
  • We support our plugins only — for help with FluentCRM, FluentCart, FluentCommunity, or other Fluent products, please visit the official Fluent community or contact WPManageNinja
  • For sensitive support issues (license problems, billing questions), contact us through our contact page rather than posting publicly

Changes to These Guidelines

We may update these guidelines as the community grows. Material changes will be announced in the community. Continued participation after changes constitutes acceptance.

Contact

Questions about these guidelines? Reach out:

Website: https://wppluginmagic.com/contact

These Community Guidelines are part of our Terms of Service. For the full legal terms, see our Terms of Service at wppluginmagic.com.